Our fulfillment partner fulfills orders within 1 business day (Mon-Fri), a time line which does not include Weekends or Holidays. If your order is placed after 3:00 PM EST than your order will be processed the following business day. Exclusions do apply for any special items, or products that indicate a longer shipping time frame.

We apologize for the inconvenience, however currently we do not currently ship outside of the United States. We are looking to change this policy within the next year, so please feel free to check back with us.

Shipping Info

UPS Ground - Free with orders over $50.00

UPS 2-Day - $12.99 (2-3 business days)  

UPS Overnight - $25.00 (2 business days)

• All shipments are trackable, insured, and securely packaged.
• Starving Jewelers orders are shipped with the reliability and accountability of UPS.
• On the day of shipment, we'll email you a shipping confirmation that includes your order-tracking information.
• You'll be kept informed of the transportation process at every step.

Delivery Details

• For orders totaling $1,000 or more, a signature is required. Please provide us with an alternative address if you will not be able to be home to sign for your order.
• If you will not be available or do not have someone else available to sign for your package, you can have it shipped to a local hold for pick up location so that you can sign for and pick it up at your leisure.
• To schedule a hold for pick up, please be sure to include the day and location you would like us to schedule a hold pick up for you in the customer notes when placing your order. 

Product Warranty

Lifetime Manufacturer Warranty

We stand behind our products and warrant that all items will be free from manufacturing defects for the life of the products. If you believe your item has a manufacturing defect, you may return it to us for inspection. If we determine your merchandise is damaged due to a manufacturing defect, we will repair the merchandise or, if we deem appropriate, replace the item. If the item is no longer available, Starving Jewelers may, in its discretion, replace with like-kind or allow a refund equal to the selling price of the original item or component.

If we determine that the damage is not caused by a manufacturing defect, then we will notify you and let you know if repair services are available at cost or otherwise.

Please note that slight irregularities and variations in craftsmanship or natural characteristics, or internal inclusions, visible or otherwise, in colored gemstones are unique and individual to each item. These characteristics are considered as part of the character of the item and should not be considered a defect.

Complimentary Cleaning and Inspection Services on Diamond Rings

We recommend having your diamond ring cleaned and inspected every six months or if it undergoes any potential trauma. Inspections may help prevent the loss of a stone and extend the life of your jewelry. This cleaning and inspection service is free of charge to Starving Jewelers customers on diamond rings purchased with us within the first year. After the first year of  purchase the customer only pays for shipping, and Starving Jewelers will pay for the return shipping. Repairs to your ring mounting can also be done at this time at cost.

Conditions and Exclusions

The foregoing Manufacturer Warranty and Complimentary Services are available only to the person who purchased the covered product from Starving Jewelers.

Maintenance, repair, sizing or other service performed by someone other than Starving Jewelers will void your Manufacturer Warranty.

Fine jewelry is not impervious to normal wear, activities or trauma. This is particularly true for rings since hands are regularly subjected to considerable abuse. We do not provide warranties for damage due to normal wear, product loss, loss of stones or theft. Damage or loss that results from failure to obtain repairs necessary to maintain the integrity of the product are also not covered.

Some examples of common jewelry issues that would not be considered manufacturing defects include:

Discoloration due to exposure to chemicals, make-up, swimming pools, hot tubs or bathing.

Prongs and precious metals, in general, wear over time and may require “building up” or restoration work as normal wear.

Bent, caught or worn out prongs(s) allowing a stone to fall out or be lost due to normal wear or other damage.

Lost stone or a stone has fallen out due to chipping or breaking caused by normal wear or other damage.